terms & conditions.
terms & conditions.
It is the responsibility of the named person on the booking form to understand, agree, and accept responsibility for all booking conditions, including all payments due by specified dates. By proceeding to pay a booking fee (this is DIFFERENT to a deposit, as it is non-refundable), you accept that you are entering into a legal contract and you agree to be bound by these terms and conditions.
Thank you for your understanding.
booking process for weddings.
- Booking enquiries may be made via this web page, telephone or email.
- Gemma Vendetta will supply a quote and confirm availability.
- To secure the booking, clients must pay a booking fee of 30% of the total booking. The balance is required 2 weeks prior to the wedding date.
- Gemma Vendetta will provide a booking summary and confirm receipt of the deposit. It is the client's responsibility to check the booking summary and ensure that Gemma Vendetta is notified of any errors within 7 days of receipt. If the client notifies Gemma Vendetta of an error after this period, and Gemma Vendetta is unable to fulfill the booking, the booking fee will be retained to cover administration costs.
*Please note that the booking is not final until the deposit has been paid in full and Gemma Vendetta has confirmed receipt in writing.
Gemma Vendetta wants you to be happy with your trial styling session. If you, the client, decides to cancel a wedding booking after a trial has been provided, the cost of the trial will be retained as a minimum booking fee, to cover administration costs. Without a trial Gemma Vendetta will not accept responsibility if a desired style or look does not meet expectations on the wedding day and a refund will not be offered. Gemma Vendetta reserves the right to cancel a booking following a trial, without a refund of the booking fee, in circumstances where there is a mismatch in styles, approach, expectations and/or the client is uncooperative, not open to suggestions or makes any association with Gemma Vendetta feels uncomfortable. It is advisable that you familiarise yourself with Gemma Vendetta's work portfolio and ensure you are confident Gemma Vendetta's capabilities and style are appropriate before securing a booking. Gemma Vendetta strives to ensure that all participants are happy with the results of a trial, however in the unlikely event that you, or any of your bridal party, decide after your trial that you are not satisfied, you are asked to contact Gemma Vendetta immediately so the matter may be resolved.
travel expenses wedding day.
Travel expenses are included for the Adelaide CBD and within Port Adelaide. Any venue outside of the CBD, and Port Adelaide will incur additional charges at $1 per km both to the venue, and upon return. The client will be expected to cover all costs for hotel accommodation where it is not practical to travel on the day of your wedding i.e. limited time available, or severe weather conditions have been forecast.
In circumstances when parking fees apply, the client will be required to cover the charges when makeup services are being conducted, for example hotel parking and meter parking.
If you change, or cancel your booking.
Changes to your booking by adding another person onto your original booking can only be accepted if time/resources allow on your wedding day and Gemma Vendetta will require prior notice and payment due at the specified time. Adding extra people on the day, without prior warning, may jeopardise the quality of our work or delay the ceremony. You are required to give a minimum of 3 months notice should you wish to reduce numbers or services booked on your wedding day. After such time the full amount for services cancelled will still be payable. In the unfortunate event that you have to cancel your booking completely Gemma Vendetta requires a minimum of 3 months notice. Please do not ask for a full refund. The only empathetic (and not legally required!) refund that may be offered is 50% of the booking fee. After such time the full amount will still be payable by the specified date, to cover administration costs, and loss of income during peak wedding season. Booking fees are non refundable. Should no payment be received legal action may be pursued to recover losses.
If Gemma Vendetta cancels or changes your booking.
In the unlikely event that Gemma Vendetta cannot attend on the day of your wedding due to unforeseen and unfortunate events or circumstances, all payments will be immediately refunded (including deposit and trial fees). We will work with you to find an alternative reputable stylist/artist or salon to cater for your requirements however; any such booking will remain solely the responsibility of yourself. If we are forced to cancel within 4 weeks of your wedding day we will accept to pay up to $100 for any additional costs involved in securing and alternative hairdresser or Makeup Artist to perform your requirements as stated on the original booking form. Please note that we will only accept invoice/receipts from legitimate qualified hairdressers and/or Artists working from an established business in order to claim for these additional costs. If one of our team is unable to attend on the day, due to illness or unforeseen circumstances, we will immediately try to find an alternative freelance stylist/artist to stand in. If this is not possible we will ask for an earlier start time to accommodate original numbers, or will refund services, which are forfeited in part, or altogether, as a result. No further compensation will be offered.
In the event of delays experienced on the day.
If Gemma Vendetta experiences unforeseen delays which are out of our control refunds will not be given in the event that one or more services are forfeited as a result and no compensation will be offered if we overrun. If you are aware of factors, which could delay or hinder the journey to the venue, such as diversions, road closures, speed restrictions, market days, GPS issues etc. please advise us as soon as possible so we can factor this into our route. No refund or compensation will be offered for delays caused by other wedding vendors, guests, or members of the bridal party. A minimum of 45 minutes will be allocated for hair or makeup application, and up to 1.5hrs for hair AND makeup, per person. If you suspect any member of your bridal party may present special needs in any way, they are encouraged to have a trial to avoid potential delays on the day. Hair extensions will not be styled on the day of the wedding. If you, or any member of your bridal party requires the styling, and insertion of extensions, then these are to be charged at $65/hr, and will be paid for ON THE DAY.
Please note that all prices are subject to change without notice (unless you have already received a written quote, the quoted price will be honoured).
Incur an additional $50.00 fee on top of regular charges.
Early start times.
Services commencing before 8.00am will also incur an additional fee of $25.00 p/hour before 8.00am.
Makeup price includes one set of false eyelashes per person, and a touch-up lip colour pot on the day of the wedding. If travel exceeds the CBD, then travel is $1/km both-ways, or at my hourly rate. Appointments in the CBD, Glenelg or any other parking restricted area require a car-parking fee.
You must ensure that our team will be working in a suitable environment with adequate lighting, electricity points, and hand washing facilities. Please ensure every member of your party is aware of timings on the day and that they need to be, and remain, available. You are to inform us of any allergies or reactions prior to, or after, any makeup application or hair styling. If no known allergies are stated we cannot be held liable for any reactions, injuries, losses, damage, costs, claims and actions that may occur to you or any other member of your party. Prior to having makeup applied or hair styled please ensure you and your party are prepared, to avoid leaving the chair whilst we are working. Please ensure teeth are cleaned, you have been to the toilet and contact lenses are applied (if applicable), before sitting in the chair. Also make sure you are make-up free, (we will prep your skin.) On your wedding day, time is of the essence. Please ensure hair is clean, completely dry, and free from product. We advise washing the night before and avoiding heavy conditioners. If any of your bridal party have wet hair they will be expected to dry it thoroughly before we start. If, by an unfortunate occurance, any head has been infested with lice, and eggs or live insects are present, the styling will NOT go ahead, and no refund will be offered. Please seek further OHS guidelines here.
Photography & image copyright.
It is imperative that Gemma Vendetta continues to update her portfolio and demonstrate her work to future prospective brides. Please let us know in advance if you do not wish to be photographed or if you are not happy for us to use your images for marketing purposes. Gemma Vendetta does not show images from trials until after the wedding day and you will not be tagged in any such image on social networking sites, but you're welcome to tag yourself, in fact Gemma Vendetta encourages it, with the hashtag #gemmavendetta. Gemma Vendetta refrains from asking for ‘before & after’ photos but are very grateful for volunteers. We are happy to be photographed on your wedding morning however, any photo image incorporating our team in action, or our hair and/or make-up design, on the internet or on any other advertisement, must make reference or credit Gemma Vendetta as the hair and/or makeup artist.
Makeup application. Approx. 45 mins - $99 inc. lashes
Hairstyling. Approx. 60 mins - $110 for upstyles inc. preparation
Times indicate the designated allowance for appointments, some services may take slightly more or slightly less time than allowed depending on the requests of the client. Extra services may incur extra costs that can be discussed prior to booking or appointment and will be included in quotes. I do not prefer to work with extensions, or clip-ins. If you require the insertion of such, an extra fee is applicable. (i.e. if you have naturally curly hair, and require a smooth/straight style, that requires a blowdry, this is classed as an extra service!)
Gemma Vendetta takes matters of hygiene very seriously, brushes, tools and products are disinfected constantly and between each client application. It is the responsibility of the client to ensure that any conditions or diseases, allergies, sensitivities or other (i.e. contra-indicators) are declared so that the proper hygiene precautions can be taken. If upon commencement of a haircut, eggs and or lice are found, the service will be re-scheduled to a time when the lice have been cleared and treated. This information is completely confidential and the client is welcome to communicate this in any way that he/ or she feel is appropriate. If the client has any of the above it is important to identify them at least a week prior to the appointment so that the proper disposable tools can be supplied, if they are not there its possible that styling can not be carried out and the full appointment fee will still be owing.
It's part of my ethos to use products designed for skin sensitivities, such as dermatitis, eczema etc, utilising products with low chemical intervention and organic ingredients, that are not tested on animals. I use, and recommend Gemma Vendetta Cosmetics, Nude By Nature, Ere Perez, and Antipodes.
I do also use, however, some 'mainstream' products such as Illamasqua, Mehron & Inglot, too.