FAQ

 

Are Gemma Vendetta Cosmetics tested on animals?

Absolutely not! All Gemma Vendetta Cosmetics products are certified as being 100% vegan, which means there are 0% animal ingredients, and GVC is not tested on animals, and never will be. All GVC products are diligently investigated by the most stringent of bodies being against Animal Testing, Choose Cruelty Free.

What is your refund + returns policy?

Our refund + returns policy can be found here.

How often do you restock?

We aim to restock within a 3 week turnaround. This time depends on packaging and ingredients availability. Gemma Vendetta Cosmetics are small batch, meaning that the products you purchase are the freshest on the market as they have not been shelved for months on end.

I just placed an order, when will my package arrive?

All orders are shipped via AustraliaPost. The processing time for orders is 1-3 business days. After that, delivery time within Australia is either 1-2 days for Express Postage, 3-6 days for Domestic Parcel Postage, and 10-15 business days internationally. Please keep in mind that during holidays, this time may vary. Thank you for your patience. 

What is your shipping policy?

Our shipping policy can be found here.

I want to try Gemma Vendetta Cosmetics in the flesh, are the products available anywhere else?

Yes! Gemma Vendetta Cosmetics has a growing number of stockists across Australia and New Zealand. Please find your nearest stockist here.

I’m a professional MUA/Hairdresser/Skincare Specialist, am I eligible for a trade discount?

Yes! With proof of your qualifications/ABN, you’re entitled to 20% off your professional purchases. Email gemma.vendetta@gmail.com for your code.

Does Gemma Vendetta Cosmetics ever do giveaways, how do I find out about them?

Yes! Be sure to follow @gemmavendettacosmetics on Instagram (and Facebook) for the latest news, and for the latest giveaways and promotions.

Has Gemma Vendetta won any awards?

Yes! Gemma Vendetta’s Natural Jojoba Mascara has won the 2019 Best Natural Mascara Award by Nature+Health Magazine’s Beauty Awards.

How do I order wholesale?

Easy! Please contact Gemma Vendetta to become a stockist!

Any other questions? Email gemma.vendetta@gmail.com